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Terms & Conditions
Please Read Our Service Agreement Below
Terms & Conditions
Terms and Conditions
- Customers should remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing.
- All vehicles will have a before and after inspection, customer must be present. Any damage prior to work being performed will be noted.
- Wax Masters Detailing will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, any belongings contained inside of the vehicle or to the location of service. Assure that your vehicle is being serviced in a lawful and safe area and if you feel otherwise, please communicate your concerns with the technician.
- All vehicles are cleaned at the customers own risk and must be able to withstand normal cleaning processes.
- Wax Masters Detailing or its vendors do not accept liability for damages or after the service has been completed. Please inspect your vehicle after the service is rendered to assure all interior lights, headlights, or running lights have been turned off.
- We cannot guarantee any firm times when accepting your booking.
- Our detailing times are an estimate only. Each vehicle is different and may require more or less time to fulfill the detailing type.
- We reserve the right to use any independent contractor to undertake your auto detailing and may need to change the detailer at short notice without penalty.
- Whilst every effort will be made to keep scheduled bookings to the requested arrival window, unforeseen circumstances may cause lateness and are done so without voiding our cancellation policy.
- Payment is due upon completion of agreed upon work and unless agreed upon otherwise before work performed.
- For large detailing jobs like ceramic coating a 20% deposit is required.
- We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and /or machinery or equipment failure.
- All vehicles are cleaned at the customers own risk
- Wax Masters Detailing reserves the right to refuse or deny customer demands above and beyond the booked detailing